Dynamic Autosound: Since founded in 2001, customers have always been at the core of everything we do. We listen to our customer's needs and have continued to offer some of the best of services available, Ground shipping is always free for every item in store and secured with tracking and insurance, free of charge. Our enthusiastic audiophile staff are here to create the best sound systems that work for you and your needs.
RETURNS & WARRANTIES
-Returns, exchanges, and refund all require a Return Authorization number. Prior to sending you a RA#, we must first validate/verify your purchase from Dynamic Autosound.
- There is a 15% restocking fee for BRAND NEW returned item(s)
25% for USED, OPEN BOXED item(s)
-Refunds are typically processed within 3-5 business days after being received and inspected by our technicians.
California state residents are subject to sales tax.
Number of ratings: 60
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Total Satisfaction Guaranteed
Feel free to return your purchase within 30 days from the shipping date. We'll gladly exchange or provide a full refund for the amount of the merchandise-whichever you would prefer. All returns must be returned in their original box and include all original packaging material, manuals, and accessories. A restocking fee will be applied to items with original content missing. Send us an E-mail or give us a call at 1-888-234-4344 to acquire a return authorization number.
If you decide that you are not 100% satisfied with your purchase, you may return it to Dynamic Autosound. Customers are responsible for the return shipping costs unless the product arrived damaged or defective. Please note that tracking is required for all packages returned back to us. We recommend using UPS or USPS Priority Mail services.
To Begin the Return or Exchange Process
Simply send us an E-mail or give us a call at 1-888-234-4344.
If your package arrived damaged, contact us within 24 hours of receiving your package.
For defective products, we may require one service call to diagnose the issue before authorizing an exchange. We will cover the cost of shipping back to us and a replacement will be sent after the defective item has been return and reviewed by our technician.
If you are local, feel free to stop by at: 3201 S. Shannon St. Santa Ana, CA 92704
All items purchased from Dynamic Autosound are guaranteed free of defects in material and workmanship with exchanges and returns allowed within 30-days of shipping. Warranty is provided for the remaining duration listed in each item description (all exclusions will be noted in item descriptions).
What is covered
Limited Warranty is provided of which covers parts and labor. All warranties are valid through Dynamic Autosound and require review prior to the item being repaired or replaced. We abide by the same policies outlined by the manufactures in regards to what is acceptable as a warrantable product, and what is unacceptable as a warrantable product.
Warranty does not cover:
Products not purchased from Dynamic Autosound
Problems that result from: External causes such as accident, abuse, misuse, or problems with electrical power
Prior servicing not authorized by Dynamic Autosound
Usage that is not in accordance with product instructions
Failure to follow the product instructions or failure to perform preventive maintenance
Problems caused by using accessories, parts, or components not supplied by Dynamic Autosound
Products for which Dynamic Autosound has not received payment
Normal wear and tear
Customers are responsible for the shipping fees associated with their return. Tracking of items being sent to us is required for record purposes and we recommend using UPS or USPS Priority Mail services. Should the item be defective, we will cover the cost of the return shipping back to the customer. If the item is to be found fully operational and free of defects, the customer will be responsible for return shipping.
Hours: Monday-Friday 9am-5pm Pacific Time. Closed Saturday & Sunday.
3201 S. Shannon St.
Santa Ana, CA 92704